VoIP (Voice over Internet Protocol) is a cloud-based phone system that lets businesses make calls over the internet instead of traditional phone lines. It works with modern business phones, laptops, or smartphones, offering cost savings and easy access to advanced business features.
All UK landlines - both home and business - will be switched from the old analogue network (copper phone lines) to a fully digital network by 2025. Don’t get left behind.
VoIP phones are faster and more versatile than traditional phone services, allowing you to make calls from anywhere with an internet connection.
Choose from a range of customizable features including conference calls, customer insights, call logging, call routing, a virtual receptionist and more.
VoIP is simple to set up and easy to scale up or down depending upon your needs. Set-up costs and call charges are much cheaper than most traditional systems.
Our digital assistant, Bertie, will securely gather your requirements using smart data to collect the necessary details for generating your quotes.
A reliable system can mean different things to different businesses. That’s why our human experts are available for a quick call to identify your unique pain points and provide tailored solutions.
We'll compare your tailored solution across our panel of trusted UK suppliers, help you select the best deal, and manage the switching process seamlessly if you decide to proceed.
There are loads of advantages of switching to a cloud-based VoIP phone system. Here are some of the ways your business could benefit:
Making the switch to VoIP means you can take your landline anywhere by simply using your laptop or smartphone. Perfect for a remote workforce and frequent travelers, it also means there’s no need to confuse customers with an alternative mobile number for when you’re on the move.
VoIP uses cloud technology, so you stay in complete control of your business calls. If you’re away from the office, calls can easily be routed to another handset, mobile phone or even a laptop, meaning you and your employees can answer from anywhere. Perfect for remote working.
VoIP calls are usually cheaper than those made using a traditional landline phone and are especially cost-effective for making international calls. And there’s no line rental to pay with a VoIP package, which is ideal for many businesses.
It’s not new news, but it might have slipped under your radar - the traditional landline will be no more from 2025. This means that all UK landlines - both home and business - will be switched from the old copper lines to a fully digital network.
VoIP phones are gaining popularity across businesses of all sizes and
industries due to their speed and adaptability. Switching to a VoIP package
for small businesses can significantly reduce both setup costs and call
charges compared to traditional phone systems.
VoIP offers flexibility, allowing you to make calls from anywhere, making it
ideal for remote work. It also scales easily, with providers able to add
workspaces or phones with minimal hassle—perfect for growing businesses.
To see how VoIP benefited a busy London gym, check out our customer case
study: Gym builds its muscles back up with Bionic.
At Bionic, we work with the following panel of trusted VoIP providers who
can offer reliable connectivity alongside a great service and competitive
rates.
Daisy Communications – Award winning B2B connectivity specialists.
Daisy provides phone, broadband and connectivity solutions to more than
88,000 business customers of all sizes and sectors.
Focus Group – Specialists in VoIP solutions, Focus is the UK’s
leading B2B independent providers of business technology.
Gamma – Cloud-based business communications specialists.
Polycom – IP enabled handset and communications provider.
Yealink – IP enabled handset and communications provider.
Mitel – Specialist VoIP phone system provider.
When selecting a VoIP provider and package, key factors to consider are
pricing and included features. The main cost is a fixed monthly fee per
user, with additional charges for extra phone numbers or locations.
You'll also pay for calls, often through bundled minutes, so check the rates
after exceeding your allowance. Higher-tier packages may include extras like
call transfer, voicemail, recording, and SMS. Assess your business needs
before committing.
For expert guidance, call our connectivity team at 0800 327 7734 to find the
ideal VoIP solution.
Voice over IP (VoIP) works by converting voices into digital data packets,
transmitting them online or through a local network, and instantly decoding
them at the destination for clear, fast calls.
Businesses can choose between hardware-based VoIP, which functions like
traditional phones with new handsets, or software-based VoIP, which runs on
computers and mobiles via an app. If you're considering switching landlines,
visit our business phone line comparison page.
VoIP calls are usually cheaper than calls made using a traditional landline phone and are especially cost-effective for making international calls. And there’s no line rental to pay with a VoIP package.
When you switch to business VoIP with Bionic, your package will include HD quality calls.
Although the speeds you need vary according to how many end users are connected, VoIP will work absolutely fine on speeds of just 1-2Mbps.Landline and VoIP both enable voice calls, but landlines use copper phone lines, while VoIP relies on an internet connection.
Just a way to make and receive VoIP calls. This could come in the form of an app for your mobile, a PC softphone or a VoIP handset.
This is because the majority of VoIP customers run the system over their broadband, and the postcode allows our experts to check your available speeds.
In exactly the same way you would take a normal phone call, albeit with more flexibility to take it via your handset, mobile or a PC softphone.
When switching from an analogue business phone system to VoIP, you can usually keep your existing number, and our connectivity experts can handle the process for you.
However, if you want to reflect a national presence, you might consider switching to an 0330 number to better align with your business location and reach.